Question 1

Is plantJoy free to download and use?

Accepted Answer

Yes, plantJoy is completely free to download and use. All core features including plant identification, care guidance, health diagnosis, and care reminders are available at no cost. There are no hidden fees or subscription requirements.

Question 2

How accurate is the plant identification?

Accepted Answer

Our AI-powered plant identification system has over 95% accuracy across 10,000+ plant species. The system continuously learns and improves with each photo submitted by users. For best results, take clear photos of leaves, flowers, or fruits in good lighting.

Question 3

Does the app work offline?

Accepted Answer

Plant identification requires an internet connection for the most accurate results. However, your plant collection, care schedules, and previously identified plants are available offline. Care reminders and guides can also be accessed without internet.

Question 4

What devices is plantJoy available on?

Accepted Answer

plantJoy is currently available for iOS devices including iPhone and iPad. The app requires iOS 12.0 or later. An Android version is planned for future release.

Question 5

How does the plant health diagnosis work?

Accepted Answer

Our AI system analyzes photos of your plant to identify signs of diseases, pests, nutrient deficiencies, and care issues. It provides a health score and specific treatment recommendations. For serious issues, we recommend consulting a local plant expert or extension service.

Question 6

Is my plant photo data safe and private?

Accepted Answer

Yes, we take privacy seriously. Plant photos are processed securely and only used to improve identification accuracy. We do not share personal data with third parties. Photos can be deleted from your account at any time. Read our Privacy Policy for complete details.

Question 7

Can I get care reminders for multiple plants?

Accepted Answer

Absolutely! You can add unlimited plants to your collection and receive personalized care reminders for each one. The app learns your watering patterns and adjusts reminders based on season, plant type, and your specific care routine.

Question 8

What should I do if the plant identification is wrong?

Accepted Answer

If you believe an identification is incorrect, you can submit feedback through the app. This helps improve our AI system. You can also try taking another photo from a different angle or of different plant parts (leaves, flowers, bark) for a more accurate identification.

Question 9

Are the plant care recommendations reliable?

Accepted Answer

Our care recommendations are based on horticultural science and expert knowledge. However, factors like local climate, soil conditions, and indoor environment can affect plant care. Use our guidance as a starting point and adjust based on your specific conditions and plant response.

Question 10

How do I contact support if I have issues?

Accepted Answer

You can contact our support team through the app's settings menu, email us at support@plantjoy.app, or visit our contact page. We typically respond within 24 hours during business days.

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